MacVoices #20148: Joe Kissell Takes Control of Apple Mail For The Fifth Time (2) The second part of our discussion with Joe Kissell, the author of Take Control of Apple Mail,5th edition focuses on how Joe extends the capabilities of the program by using third party utilities, some of the necessary but annoying security interruptions imposed on Mail, and why email (and other technical aspects of macOS, iOS, and iPadOS) still represents challenges to less technical users.